Privacy Policy

PRIVACY POLICY

Last Updated: 14 September 2026

Welcome to ak-ia (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ak-ia.com (the "Site") and purchase our limited-edition art prints.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Data").

  • Identity & Contact Data: First name, last name, billing address, international shipping address, email address, and telephone number.

  • Transaction Data: Details about payments to and from you, and specific details of the limited-edition prints you have purchased from us.

  • Technical & Usage Data: Your IP address, browser type, time zone setting, operating system, and how you interact with our website.

  • Marketing Data: Your preferences in receiving updates about new print releases.

Note on Payment Information: Payments are processed securely via third-party providers integrated into our store. We do not view or store your credit card digits or banking credentials.

2. How We Use Your Information

We only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes:

  • Order Fulfilment & Global Shipping: To process payments, package your artwork, print certificates of authenticity, and generate the mandatory international customs declarations required to ship prints to your country.

  • Provenance & Edition Ledger Tracking: Due to the finite nature of limited-edition art prints, we maintain a permanent internal database of print edition numbers and their respective buyers. This ensures the long-term authenticity, value protection, and provenance tracking of the artwork.

  • Customer Support: To respond to your inquiries, track global transits, or manage returns.

  • Marketing (With Consent): To send you updates about upcoming print drops or exclusive pre-orders, provided you have opted in.

3. How We Share Your Information

We do not sell, rent, or trade your personal data. We share your data only with trusted partners necessary to operate our global business:

  • Squarespace: Our website and e-commerce platform. Squarespace hosts our online store, provides the checkout framework, and securely stores database logs to maintain your account and shopping carts.

  • International Couriers & Logistics Providers: Delivery companies (e.g., DHL, FedEx, UPS, Royal Mail) and international customs brokers. We provide them with your name, delivery address, and phone number exclusively to ensure successful delivery and customs clearance.

  • Payment Gateways: Secure payment systems (such as Stripe or PayPal) integrated into our Squarespace store to safely handle your financial transactions.

  • Legal Requirements: If required by law, customs regulations, or government authorities, we may disclose your information to comply with legal obligations.

4. International Data Transfers

Because we sell and ship prints internationally, your Personal Data will be transferred across borders.

  • Platform Transfers: As our online store is built on Squarespace, your data may be transferred to and processed in the United States and other global jurisdictions where Squarespace maintains servers.

  • Legal Safeguards: We ensure that any such transfers comply with applicable privacy laws (such as the UK/EU GDPR) using approved legal mechanisms, including Standard Contractual Clauses (SCCs), to guarantee your data receives an equivalent level of protection worldwide.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for.

  • Transaction and Financial Records: Retained for the minimum period required by local tax authorities (typically 6–7 years).

  • Provenance Ledgers: Name and edition history (e.g., Buyer X owns print #4/50) are retained indefinitely to permanently protect the authenticity and legacy of the limited-edition sequence, unless you explicitly request removal.

6. Your Legal Rights

Depending on your location (such as the UK, EU, Canada, or various US states), you have specific rights under global data protection laws regarding your personal data:

  • Access & Portability: Request a copy of the personal data we hold about you.

  • Correction: Request that we update incomplete or inaccurate data.

  • Erasure ("Right to be Forgotten"): Request that we delete your personal data, subject to specific legal exceptions (like active tax records).

  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

To exercise any of these rights, please contact us at the email address provided below.

7. Cookies and Tracking

Our Squarespace website uses cookies to enhance your browsing experience, remember your shopping cart items, and analyse traffic. You can manage your preferences or decline non-essential cookies via the cookie consent banner presented when you first visit our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last Updated" date at the top of this page will change accordingly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Ak-ia
Email: hello@ak-ia.com